Rider Rental Agreement

Rules for renting and operating Kick Ride scooters

Effective Date: September 15, 2026

BEFORE YOU RIDE: KEY TERMS

These are the most important terms to know before riding. The complete Agreement below still applies.

  • You must be at least 18 years old, have a valid and unexpired driver's license, meet all legal requirements, and accept this Agreement.
  • For group rides, every person operating a Scooter must meet the eligibility requirements and accept this Agreement. The primary rider is financially responsible to Kick Ride for the entire group ride.
  • Follow the app map, parking rules, geofenced speed and no-ride zones, and applicable laws. A Scooter may automatically slow down or restrict operation based on its location.
  • Your ride is not over until you park in a permitted location, submit the required parking photo, complete the End Ride process, and receive confirmation in the app.
  • Your payment method may be charged for ride fees and documented costs involving fines, towing, impoundment, recovery, improper parking, damage, vandalism, or loss, as explained below.
  • Riding a Scooter involves risk. Kick Ride does not provide accident, medical, or personal-injury insurance for riders.
  • The Terms of Service require mandatory individual arbitration and include a class-action waiver, subject to the exceptions explained there.

This Rider Rental Agreement (Agreement) is a legally binding contract between Kick Ride PR LLC (Kick Ride) and each person who operates a Kick Ride electric scooter (Scooter). It governs Scooter rentals and use through the Kick Ride service in Puerto Rico.

You accept this Agreement by tapping "I Agree" after receiving direct links to this Agreement and the Terms of Service.

1. WHO CAN RIDE

To ride a Scooter, you must:

  • be at least 18 years old;
  • have a valid and unexpired driver's license;
  • be legally permitted and able to operate the Scooter safely;
  • understand the instructions provided in the app; and
  • follow Puerto Rico law, municipal ordinances, and location-specific rules.

By accepting this Agreement, you confirm that you meet all these requirements.

Kick Ride uses the date of birth you provide during registration or the group-rider process to determine whether you are at least 18. For ordinary riding eligibility, Kick Ride does not require a copy of your driver's license or independently verify your identity, age, or license. You are responsible for providing accurate information.

If you voluntarily apply for an eligibility-based benefit, including Local Pricing, Kick Ride or an authorized verification provider may request and verify a current, valid Puerto Rico driver's license solely to determine eligibility, prevent fraud or misuse, and administer that benefit. Applying for the benefit is optional and is not required to continue renting Scooters at the regular rates shown in the app. The Privacy Policy explains how verification information is processed.

If your driver's license expires, is suspended or revoked, or otherwise becomes invalid, you must stop using the Scooters.

2. GROUP RIDES

If you start a group ride from your account, you are the primary rider.

Before another person may operate a Scooter, that person must complete the group-rider eligibility process and accept this Agreement. Do not unlock or provide a Scooter to anyone who has not completed these steps or does not meet the eligibility requirements.

The primary rider is solely financially responsible to Kick Ride for the entire group ride. Kick Ride may charge the primary rider's payment method for all Scooters and all authorized amounts associated with the group ride, including ride and reservation fees, fines, towing, impoundment, recovery, improper parking, damage, vandalism, and loss. This applies even when a charge relates to another rider in the group.

Each additional rider is still personally responsible for operating safely and lawfully and for following this Agreement.

3. BEFORE YOU START

Before riding, take a moment to check the Scooter. Do not use it if it appears damaged, unsafe, tampered with, or not working properly.

Check what you can reasonably see and test before starting, including the brakes, tires, steering, lights, throttle, and frame. If anything seems unsafe or does not work properly, do not ride the Scooter. Report the problem through in-app support and choose another Scooter.

Battery levels and range estimates shown in the app are approximate and may change based on terrain, speed, weather, riding conditions, and Scooter performance. Review the available battery level before starting. Kick Ride does not guarantee that a Scooter will travel a particular distance or complete your intended route.

4. RIDE SAFELY AND FOLLOW THE RULES

Ride carefully, stay alert, maintain control of the Scooter, and follow all applicable traffic laws, municipal ordinances, and app instructions. Kick Ride may also provide safety reminders through the app.

You may not:

  • ride while under the influence of alcohol, drugs, medication, or any other substance that may impair your ability to ride safely;
  • carry a passenger on a Scooter designed for one person;
  • carry or attach anything that prevents you from safely steering, braking, balancing, or seeing your surroundings;
  • tow a person or object, race, perform stunts, or use the Scooter for a commercial purpose without Kick Ride's written permission;
  • allow anyone to operate a Scooter through your account unless that person has completed the approved group-rider process;
  • tamper with, modify, damage, dismantle, cover, or disable any part of the Scooter, including its lock, identification, brakes, lights, or tracking device;
  • use the Scooter in a way that endangers any person or property; or
  • ride outside permitted areas or disregard the app's maps, geofenced restrictions, notices, or instructions.

5. SERVICE AREAS AND AUTOMATED CONTROLS

The app shows where Scooters may be ridden and parked, including:

  • the service area;
  • no-ride zones;
  • reduced-speed zones; and
  • permitted parking areas.

These areas may change for legal, municipal, safety, special-event, technical, or operational reasons. Review the app map before starting your ride and whenever you are safely stopped during the ride.

When a Scooter approaches or enters a restricted area, its automated controls may reduce speed, limit acceleration, prevent entry, or prevent further operation. Stay alert near zone boundaries, follow the app's instructions, and do not attempt to bypass or override a restriction.

The app may not reflect temporary conditions such as construction, road closures, official directions, or hazards. Always follow posted signs, official directions, applicable law, and current conditions, even if the app does not display a restriction.

6. STARTING AND ENDING YOUR RIDE

Your ride and usage-based charges begin when the app confirms that the Scooter has been unlocked and the ride has started.

To successfully end your ride, you must:

  • park the Scooter in a permitted location and in accordance with Section 7;
  • select End Ride in the app;
  • submit the required parking photo; and
  • receive confirmation in the app that the ride has ended.

Stopping or parking the Scooter does not end the ride by itself. Until you receive confirmation in the app or support remotely ends the ride, the ride may remain active and charges and responsibility may continue.

If the app will not end a properly parked ride:

  • contact in-app support promptly;
  • keep the Scooter in the permitted parking location;
  • provide any requested photos or screenshots showing the Scooter, its location, the submitted parking photo, and the app error; and
  • remain near the Scooter, if it is safe and reasonably practical, until support ends the ride or tells you that you may leave.

Support personnel may remotely end a ride. Requests involving refunds, credits, billing adjustments, or mechanical problems may require review by Kick Ride administration. Kick Ride may review available app, GPS, photo, and support records to determine the appropriate ride-end time and whether an adjustment is warranted under Section 8.

7. PARKING CORRECTLY

At the end of your ride, park the Scooter:

  • within a permitted parking area shown in the app;
  • upright on its kickstand and on a stable surface;
  • without blocking sidewalks, pedestrian routes, curb ramps, accessible paths, entrances, exits, driveways, transit stops, or emergency access;
  • with enough clear space for people using wheelchairs, walkers, or strollers to pass safely;
  • off private property unless parking there is authorized; and
  • in accordance with posted signs and any location-specific instructions shown in the app.

Submit a clear and accurate parking photo showing the entire Scooter and enough of the surrounding area to verify where and how it is parked. The photo must show the Scooter's final parking location. Do not move or reposition the Scooter after taking the photo in a way that makes the photo inaccurate.

Improper parking may result in documented charges under Section 8 and restriction or suspension of your account under Section 14.

8. CHARGES FOR FINES, PARKING, DAMAGE, AND LOSS

You authorize Kick Ride to charge the payment method associated with your account for ride charges, reservation fees, taxes, and the other amounts permitted by this Agreement. For a group ride, the primary rider's payment method may be charged for all amounts associated with the group ride, as explained in Section 2.

Unless a specific fee was disclosed and accepted before the transaction, additional charges under this section will be calculated case by case and based on reasonable, documented costs actually incurred.

Government and third-party charges. You are responsible for fines, citations, tickets, towing, impoundment, storage, and similar third-party charges resulting from the operation or parking of a Scooter during your ride or group ride. If Kick Ride pays one of these amounts to comply with the law or protect its property, Kick Ride may charge the documented amount to your payment method.

Recovery and improper parking. You are responsible for reasonable, documented costs incurred to locate, recover, move, tow, store, or properly park a Scooter when your conduct, or the conduct of someone riding through your account, caused those services to be necessary.

Damage, vandalism, and loss. You are responsible for reasonable, documented repair or replacement costs when you, or someone riding through your account, causes damage, vandalism, or loss through intentional conduct, misuse, prohibited use, violation of law, or failure to use reasonable care. This includes removing a Scooter from the service area, concealing it, abandoning it outside a permitted location, or leaving it in a condition or location that prevents its reasonable recovery.

Replacement cost may be charged only when repair is not reasonably or commercially practical. When appropriate, the amount will account for the Scooter's condition, depreciation, and any recoverable or salvage value.

You are not responsible for:

  • ordinary wear and tear;
  • a pre-existing condition that you did not cause;
  • damage caused solely by a verified Scooter defect; or
  • theft, vandalism, or loss occurring after your ride has properly ended, unless your conduct caused or materially contributed to it.

Notice and review. When Kick Ride assesses an additional charge, it may charge the payment method associated with the account and will send an electronic receipt or notice identifying the amount and reason for the charge. Significant damage or loss charges will include an itemized explanation when reasonably available.

You may request review by emailing support@kickride.co within 30 calendar days after the related receipt or notice is sent. Include the ride information, the charge being disputed, the reason for the request, and any supporting information.

Kick Ride may review GPS records, ride history, parking photos, support communications, citations, invoices, repair records, lawfully obtained security-camera footage, witness information, and other relevant evidence. Kick Ride may also consider a later request when circumstances reasonably justify the delay. This internal review process does not limit any rights available under applicable law or through your payment-card issuer.

9. ACCIDENTS, INJURIES, AND SERIOUS INCIDENTS

Get emergency help first. If anyone may be injured or there is an immediate danger, call 911 or the appropriate emergency service before contacting Kick Ride. The app and Kick Ride's customer-support services are not emergency services.

After an accident, collision, fall, fire, suspected Scooter failure, property damage, or other serious incident:

  • stop riding as soon as it is safe to do so;
  • do not continue using a Scooter that may be damaged or unsafe;
  • move out of traffic and place the Scooter in a safe location, if you can do so without creating additional risk;
  • remain at the scene, exchange information, and notify authorities when required by law; and
  • report the incident to Kick Ride as soon as reasonably possible through in-app support or by emailing support@kickride.co.

If the incident involves bodily injury, significant property damage, or a missing or stolen Scooter, notify local law enforcement and request an incident report within 24 hours, unless emergency circumstances make that impractical. Provide Kick Ride with the report number or a copy when available.

When it is safe and reasonably possible, provide:

  • the ride information, Scooter identification, time, and location;
  • a clear description of what happened;
  • relevant photos or videos;
  • the names and contact information of involved persons and witnesses;
  • information about involved vehicles or property; and
  • any police, emergency-service, insurance, or incident-report information.

Provide accurate information and reasonably cooperate with Kick Ride's investigation. Incident information may be used to document and investigate what occurred, address safety or operational concerns, comply with law, and establish, exercise, or defend legal claims.

Rider responsibility. To the fullest extent permitted by applicable law, you are responsible for injuries, property damage, losses, fines, and third-party claims to the extent caused or contributed to by your negligent, unsafe, unlawful, or prohibited operation or use of a Scooter.

Reporting an incident, receiving assistance from support, or submitting information does not mean that Kick Ride:

  • accepts fault or legal responsibility;
  • agrees to pay or resolve any claim;
  • provides insurance or claims-handling services for the rider; or
  • assumes responsibility for communicating with another person, insurer, or government authority on the rider's behalf.

Kick Ride does not provide liability, accident, medical-payment, or personal-injury insurance for riders. Riders are responsible for handling their own communications and claims with involved persons, insurers, and authorities.

You may provide truthful information concerning your own actions, but you do not have authority to admit fault, accept liability, settle a claim, or promise payment on behalf of Kick Ride.

Sections 11 and 12 further explain insurance, risk, and the allocation of responsibility.

10. LOCATION, SCOOTER DATA, PHOTOS, AND INCIDENT EVIDENCE

Phone location. With your device's permission, the app uses your phone's location to show nearby Scooters, estimate distance, and support reservations, rides, parking, safety, and customer support. You may manage location permissions through your device settings. Disabling location access may prevent certain features from working. The Scooter's GPS and telemetry operate separately from your phone's location setting.

Scooter location and operational data. Scooters use GPS and other telemetry to transmit location, status, and operational information. During a reservation or ride, relevant Scooter records may be associated with your account. Kick Ride may use these records to operate rides, apply geofenced restrictions, verify parking, provide support, locate or recover Scooters, investigate safety concerns, calculate charges, and address disputes.

Photos. Kick Ride may require parking or incident photos. Submit clear and accurate photos that are relevant to the requested purpose. When reasonably possible, avoid including unrelated people or unnecessary personal information. Kick Ride will not use rider-submitted parking or incident photos for public advertising or marketing without separate permission.

Incident evidence from other sources. Kick Ride may receive information related to an accident, damage, improper parking, loss, or other incident from businesses, property owners, witnesses, government authorities, or other lawful sources. This may include witness statements, reports, photographs, videos, and lawfully obtained security-camera footage.

This information may be used to document and investigate incidents, address safety or operational concerns, enforce this Agreement, resolve charges or disputes, comply with law, and establish, exercise, or defend legal claims.

The Privacy Policy provides additional information about how Kick Ride collects, uses, shares, retains, and protects personal information and the choices available to riders.

11. INHERENT RISKS AND NO RIDER INSURANCE

Riding an electric Scooter involves risks of falls, collisions, bodily injury, death, and property damage. Some risks remain even when you follow the rules and use reasonable care.

These risks may include:

  • losing your balance or falling;
  • potholes, uneven, wet, or slippery surfaces, debris, obstacles, and changing riding conditions;
  • rain, wind, poor lighting, and limited visibility;
  • traffic, pedestrians, animals, fixed objects, and unexpected actions by other people;
  • the Scooter's speed, balance, braking, acceleration, and other operating characteristics; and
  • hazards that may not be immediately apparent or reasonably avoidable.

To the fullest extent permitted by applicable law, you knowingly and voluntarily accept and assume the inherent risks of riding a Scooter. You are responsible for deciding whether your ability, route, weather, traffic, and surrounding conditions allow you to ride safely. Stop riding if conditions become unsafe.

This acknowledgment applies only to the inherent risks of riding. It does not waive any liability that cannot legally be waived or excuse any person or entity from a responsibility that applicable law does not allow this Agreement to exclude.

No rider insurance. Kick Ride does not provide accident, medical-payment, disability, personal-injury, property-damage, or liability insurance for riders. Except to the extent another person or entity is legally responsible, riders are responsible for their own medical expenses, property damage, losses, and third-party claims.

Contacting support, reporting an incident, or providing information to Kick Ride does not create insurance coverage or a right to payment from Kick Ride.

Your personal automobile, health, homeowner's, renter's, travel, or other insurance may not cover Scooter use. You are responsible for confirming any available coverage directly with your insurer.

Sections 9 and 12 further explain incident responsibilities and the allocation of liability.

12. RESPONSIBILITY FOR INJURY OR DAMAGE

To the fullest extent permitted by applicable law, you are responsible for injuries, property damage, losses, fines, costs, and third-party claims to the extent caused or contributed to by your negligent, unsafe, unlawful, intentional, or prohibited use of a Scooter or your violation of this Agreement. This responsibility applies to every Scooter activated through your account, including Scooters activated for a group ride.

Kick Ride is not responsible for harm caused solely by a driver, pedestrian, another rider, property owner, road or traffic condition, governmental authority, or other third party or circumstance outside Kick Ride's reasonable control.

You use the Kick Ride service as a customer. You are not Kick Ride's employee, agent, partner, or representative, and you have no authority to make commitments or assume obligations on Kick Ride's behalf.

Kick Ride may receive incident reports, preserve or review evidence, communicate with riders or third parties, cooperate with insurers or authorities, or provide a discretionary refund or credit. Doing so does not mean that Kick Ride accepts fault, assumes responsibility for a claim, or agrees to defend or pay any person.

Nothing in this Agreement excludes or limits responsibility where applicable law does not permit that exclusion or limitation.

The protections in Sections 11 through 13 apply to Kick Ride PR LLC and its affiliated companies, as well as any affiliated entity that owns, leases, supplies, maintains, or supports Scooters used through the Puerto Rico service. Kick Ride PR LLC remains your contracting party unless you receive and accept a replacement agreement identifying another entity.

13. INDEMNITY FOR THIRD-PARTY CLAIMS

If another person, business, insurer, or governmental authority brings a claim against a Protected Party because of:

  • your operation, use, or parking of a Scooter;
  • the operation, use, or parking of a Scooter activated through your account, including during a group ride;
  • your violation of applicable law; or
  • your material breach of this Agreement.

You agree, to the fullest extent permitted by applicable law, to defend, indemnify, and hold the Protected Parties harmless from the portion of the claim caused or contributed to by that conduct. This includes resulting damages, judgments, reasonable settlements, fines, penalties, and reasonable attorneys' fees and legal costs.

For a group ride, the primary rider has this responsibility for claims caused by any additional rider using a Scooter activated through the primary rider's account.

This obligation does not require you to cover any portion of a claim caused by a Protected Party's own negligence, willful misconduct, or other conduct for which that Protected Party is legally responsible.

Kick Ride may control the defense or settlement of a covered claim using counsel of its choice. You agree to provide reasonable cooperation and not to settle a claim, admit liability on behalf of a Protected Party, or agree to terms that impose an obligation on a Protected Party without Kick Ride's prior written consent. Kick Ride will provide reasonable notice of a covered claim and will reasonably consider your interests when managing its defense.

For this section, Protected Parties means Kick Ride PR LLC, its affiliated companies, any affiliated entity that owns, leases, supplies, maintains, or supports the Scooters, and their respective owners, directors, officers, employees, contractors, and agents.

14. SUSPENSION AND TERMINATION

Kick Ride may warn you, restrict certain account features, temporarily suspend your riding access, or permanently terminate your account when Kick Ride reasonably believes action is necessary to:

  • protect riders, the public, Kick Ride personnel, or property;
  • address unsafe conduct, misuse, repeated parking violations, damage, or a violation of this Agreement or applicable law;
  • address threatening, harassing, discriminatory, obscene, or persistently abusive conduct or communications directed toward customer-support personnel, employees, contractors, other riders, or members of the public;
  • address an unpaid balance, failed payment, unauthorized chargeback, suspected fraud, or unauthorized account use;
  • investigate an incident, complaint, material misrepresentation, or suspected violation; or
  • comply with a legal, regulatory, municipal, insurance, safety, or operational requirement.

When circumstances reasonably permit, Kick Ride may provide notice or an opportunity to correct the issue. Kick Ride may act immediately and without advance notice when reasonably necessary to address a credible threat, serious or repeated abusive conduct, a safety concern, possible fraud or misuse, potential loss or damage, or an applicable legal or regulatory requirement.

If access is restricted during an active ride, follow the app's or Kick Ride's instructions and stop, park, and end the ride as safely as possible. A restriction, suspension, or termination does not remove responsibility for an active ride or for charges, damage, fines, claims, or other obligations incurred before the ride or account is closed.

You may contact support to request review of a suspension or termination. Kick Ride may require information reasonably necessary to evaluate the request. Reinstatement is not guaranteed and may be subject to safety, payment, verification, legal, or operational requirements.

Stopping use of the Kick Ride service, suspension, termination, or account deletion does not cancel outstanding payment obligations or provisions of this Agreement that are intended to remain effective, including Sections 8 through 16.

15. DISPUTES - MANDATORY INDIVIDUAL ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. EXCEPT FOR ELIGIBLE SMALL-CLAIMS MATTERS AND CLAIMS THAT APPLICABLE LAW DOES NOT ALLOW TO BE ARBITRATED, YOU AND KICK RIDE AGREE TO RESOLVE DISPUTES THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION. THIS MEANS THAT MOST DISPUTES WILL NOT BE DECIDED BY A JUDGE OR JURY AND MAY NOT BE BROUGHT AS A CLASS, COLLECTIVE, MASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Section 14 of the Terms of Service, titled Mandatory Individual Arbitration and Class-Action Waiver, is incorporated into this Agreement and governs disputes arising out of or relating to:

  • a Scooter, reservation, group ride, or completed or attempted ride;
  • an accident, injury, death, property damage, charge, refund, or credit;
  • this Agreement, the Terms of Service, or their acceptance or enforcement; or
  • the relationship between you, Kick Ride, and any Protected Party.

The complete arbitration provision explains the required Notice of Dispute, the 30-day informal resolution period, the AAA Consumer Arbitration Rules, filing procedures, fees, hearing options, available remedies, small-claims exception, individual-proceedings requirement, decision-making authority, severability, and survival of the arbitration agreement.

The Protected Parties identified in Section 13 are intended third-party beneficiaries of the arbitration agreement. They may enforce it for covered claims asserted against them and will be bound by it for those claims.

If this summary conflicts with Section 14 of the Terms of Service, the complete arbitration provision in the Terms of Service controls.

16. GENERAL TERMS

A. Governing Law. Puerto Rico law governs this Agreement and each Scooter rental, except where controlling federal law applies. The Federal Arbitration Act governs the arbitration agreement in Section 15 and Section 14 of the Terms of Service.

B. How the Legal Documents Work Together. This Agreement governs Scooter eligibility, use, safety, parking, ride completion, damage, and rider responsibility. The Terms of Service govern the app, website, accounts, reservations, payments, and other digital services. Any transaction- or program-specific terms you accept, such as the price, reservation period, pre-authorization hold, eligibility-based pricing program, pass, subscription, or promotion, govern that specific transaction or program.

Rates and benefits may vary based on rider eligibility or an accepted program. The applicable price will be shown before you start each ride, and that displayed price controls the ride. A pricing program does not guarantee Scooter availability or change the safety, parking, damage, payment, or responsibility provisions of this Agreement unless its accepted terms expressly state otherwise.

If provisions conflict, the provision addressing the subject most specifically controls. Section 15 of this Agreement and Section 14 of the Terms of Service control all matters involving dispute resolution. The Privacy Policy explains how Kick Ride handles personal information and does not limit any privacy rights provided by applicable law.

C. Electronic Acceptance and Contract Records. Selecting "I Agree" is your electronic signature and has the same effect as signing a paper agreement. Your acceptance record may identify your account, the date and time of acceptance, the language selected, and the versions of the documents you accepted. You will be given an opportunity to access and retain those documents.

Kick Ride may update its legal terms. Material changes will be presented for your review and affirmative acceptance before you may begin another ride.

D. Scooter Ownership. Renting a Scooter gives you only a temporary right to use it under this Agreement. It does not give you any ownership, security interest, or other property right in the Scooter. Each Scooter remains the property of Kick Ride, an affiliated company, or the applicable owner or lessor.

E. Assignment. You may not transfer your account, rental, or rights under this Agreement to another person without Kick Ride's written approval. Kick Ride may assign this Agreement to an affiliated company or successor in connection with a reorganization, operational transfer, transfer of Scooter assets, merger, financing, or sale, provided the assignment does not reduce your rights under the version of the Agreement you accepted.

F. Events Outside Kick Ride's Reasonable Control. Kick Ride will not be treated as breaching this Agreement when service is delayed, restricted, interrupted, or unavailable because of circumstances outside its reasonable control. These circumstances may include severe weather, natural disasters, emergencies, government action, power outages, failures of cellular networks or internet service providers, loss or interruption of a rider's mobile connection, GPS or communications failures, civil disturbances, or failures of third-party systems.

This provision does not eliminate any refund, credit, or other remedy required by law or expressly provided in accepted transaction terms.

G. No Waiver; Severability. If Kick Ride does not immediately enforce a provision, it has not waived the right to enforce that provision later. If any provision is found unenforceable, it will be enforced to the maximum extent permitted by law or severed, and the remainder of the Agreement will remain effective. Any special severability rules in the arbitration provision will control matters involving arbitration.

H. English and Spanish Versions. The English and Spanish versions of this Agreement are intended to have the same meaning. Your acceptance record will identify the language version you selected. If an inconsistency between the versions cannot reasonably be reconciled, the version you selected and accepted will control, subject to applicable law.

I. Notices and Contact Information. Kick Ride may send account and contract notices through the app or to the email address, telephone number, or other contact information associated with your account. You are responsible for keeping that information current.

Formal legal notices, including a Notice of Dispute, must be delivered as provided in Section 14 of the Terms of Service.

For customer-support questions, ride reports, or other routine communications, contact support@kickride.co or use the support feature in the app.

J. Continuing Obligations. Provisions that reasonably need to continue after a ride or account ends will remain effective. These include payment obligations, responsibility for charges or damage, evidence and incident records, indemnification, dispute resolution, and the applicable portions of this Section 16.

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